Support escalation PIN codes not functioning · Status

We received reports the escalation PIN codes are not functioning to reach pluscloud Support outside of office hours. Please use in-product support messaging…

pluscloud läuft normal.

Letzte Messung 25. Sept., 03:06.

Komponenten

• Zendesk — normal
• Wildix — normal
• Wildix CLASSOUND — normal
• Multi Carrier Trunks — normal
• Wildix for Zendesk — normal
• Google My Business — normal
• Stripe — normal
• Support — normal

Letzte 90 Tage

• 10. Okt., 00:00 Gepland onderhoud: update telefooncentrales (WMS 7.09.20260730.1)
• 13. Okt., 06:00 Scheduled Maintenance - Oct 13 ~ Oct 20, 2026 | All Pods | Advanced Action Flows, Analytics, Chat, Contact Center, Sales, Support, and Sunshine Conversations - Database upgrade
• 5. Okt., 02:00 Scheduled Maintenance - October 5-20, 2026 - Pod 15 - Analytics Data Migration
• 22. Sept., 13:10 Chat AI Agents are currently unavailable
• 21. Sept., 09:50 Outbound email delivery failures to some mail providers
• 19. Sept., 22:57 Cloud PBXs in the Milan region are experiencing a performance issue.

• Status
• Änderungen · Status
• Störungshistorie · Status
• Wildix-Releases · Status

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