Support escalation PIN codes not functioning · Status

We received reports the escalation PIN codes are not functioning to reach pluscloud Support outside of office hours. Please use in-product support messaging…

pluscloud draait normaal.

Laatste meting 25 sep, 03:06.

Onderdelen

• Zendesk — normaal
• Wildix — normaal
• Wildix CLASSOUND — normaal
• Multi Carrier Trunks — normaal
• Wildix for Zendesk — normaal
• Google My Business — normaal
• Stripe — normaal
• Support — normaal

Afgelopen 90 dagen

• 10 okt, 00:00 Gepland onderhoud: update telefooncentrales (WMS 7.09.20260730.1)
• 13 okt, 06:00 Scheduled Maintenance - Oct 13 ~ Oct 20, 2026 | All Pods | Advanced Action Flows, Analytics, Chat, Contact Center, Sales, Support, and Sunshine Conversations - Database upgrade
• 5 okt, 02:00 Scheduled Maintenance - October 5-20, 2026 - Pod 15 - Analytics Data Migration
• 22 sep, 13:10 Chat AI Agents are currently unavailable
• 21 sep, 09:50 Outbound email delivery failures to some mail providers
• 19 sep, 22:57 Cloud PBXs in the Milan region are experiencing a performance issue.

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